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Refunds and Cancellations Policy

Refunds and Cancellations Policy

We are committed to providing you with high-quality products and ensuring their safe and timely delivery. Please take a moment to review our terms and conditions carefully.

Cancellation Policy:

Once an order is placed with DTWOU, it cannot be canceled. We work diligently to fulfill your orders promptly, and therefore, we do not accept cancellation requests.

Refund Policy:

Products purchased from DTWOU cannot be canceled or returned. We take great care in sourcing and delivering our products to ensure they meet your expectations. If you have any concerns about your purchase, please reach out to our customer support team.

Dispute Resolution:

In the unlikely event of a dispute, we are here to assist you. You can contact our customer care team at or reach us by phone at 7045666473. Our customer care team is available from 11 AM to 6 PM, Monday through Saturday. Please note that we are closed on Sundays.

We value your business and are dedicated to providing you with the best possible service. If you have any questions or need further clarification on our terms and conditions, please do not hesitate to get in touch with us.

Thank you for choosing DTWOU for your product needs.